Privacy Commitment

Data We Gather

Hindley collects and processes various personal information types, including:

2. Usage of Your Data

Your personal information is used for these purposes:

• Service Fulfillment and Contract Execution:
  • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm that you meet our rental criteria. We also facilitate the collection and return of vehicles, alongside processing payments and managing deposits and any applicable charges.
• Customer Communication and Contractual Obligations:
  • We will send booking confirmations, updates, and essential rental information. Our team is available to address your inquiries and provide support. You will be informed of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • We assess website usage to refine user experience and functionality. Research is conducted to improve our vehicle fleet and service offerings.
• Legal Compliance and Obligations:
  • Adhering to legal and regulatory standards. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Information With Us

• Car Hire Partners: We collaborate with third-party companies, including payment processors, IT support, and maintenance services, all of which are required to safeguard your data.

We do not share your personal information for marketing purposes.

Data Protection

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures encompass encryption, access controls, secure servers, and routine security evaluations. Despite these precautions, no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

At Hindley, we retain your personal information solely for the duration required to fulfill its intended purposes, including compliance with legal, accounting, and reporting obligations. The length of time we keep this information varies based on its type and the specific context in which it is processed.

Your Rights and Choices

Your rights under UK data protection law are as follows:

• Accessing Your Information: Obtain a copy of your personal information on file.

Contact us below to exercise your rights.

Cookies and Data Tracking

Hindley employs cookies and similar technologies to improve your online experience, assess site traffic, and customize content. You can adjust your cookie preferences via your browser settings to control how your information is collected and used while interacting with our website.

Policy Changes

Hindley may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend that you periodically review this policy to stay informed.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out.