Hindley Car Hire Privacy Policy

Data We Gather

Hindley gathers and processes various personal information types, including:

How We Utilize Your Data

Your personal information serves these key purposes:

• Service Delivery and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements efficiently. This includes confirming your identity and verifying that you meet our rental criteria. Our team coordinates the vehicle collection and return processes seamlessly. We also manage payment transactions, including deposits and any applicable charges, to ensure a smooth experience.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • Issuing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We may send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. Opting out is always an option.
• Enhancing Services Through Legitimate Interests:
  • Evaluating website interactions to refine user experience and enhance functionality. Conducting assessments to improve our vehicle fleet and service offerings.
• Compliance with Legal Standards:
  • Adhering to legal, regulatory, and tax obligations. Protecting against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information

• Third-Party Service Collaborations: Third-party companies assist us in delivering services, including payment processing, IT support, and maintenance. They are contractually required to safeguard your data.

We do not share your personal information with third parties.

Data Protection Measures

Hindley employs a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption, implementing access controls, maintaining secure servers, and conducting regular security assessments. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Storage Policies

Hindley retains personal information only for as long as needed to achieve the purposes for which it was collected. This includes compliance with legal, accounting, and reporting obligations. The duration of retention may differ based on the type of information and the specific context in which it was processed.

Your Privacy Rights

Your rights under UK data protection law:

• Access to Your Information: Obtain a copy of your personal information with us.

Contact us to exercise your rights regarding privacy.

Cookies and Tracking Practices

Hindley employs cookies and similar technologies to improve your browsing experience, analyze traffic patterns, and tailor content to your interests. You have the option to adjust your cookie preferences through your browser settings, allowing for greater control over your online interactions.

Policy Changes

Hindley may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be documented on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Get in Touch

Contact us regarding this Privacy Policy and our data practices.